Using Your Wallet
Get answers to your questions about sending, receiving, and securing transactions in your BitPay wallet app.
- Missing transactions - Why is my transaction unconfirmed?
- How to Purchase a Gift Card
- Why are gift cards no longer available in Copay?
- What BitPay and Copay wallet users need to know about the November 15th Bitcoin Cash hard fork
- Transferring wallet between mobile and desktop
- How to Manually Set the Miner Fee in the BitPay or Copay Wallet
- How do I unsubscribe from BitPay or Copay wallet payment notification emails?
- What is testnet? How do I avoid testnet Bitcoin scams?
- How to use ShapeShift with the BitPay Wallet
- How do I get help for an issue with the Coinbase integration in the BitPay and Copay wallets?
- How do I Fix My Wallet if it is showing the Wrong Balance and/or Transaction History?
- I can't use BitPay anymore. How can I recover my funds from the BitPay wallet?
- How do I move funds if I get an "insufficient funds" error in my wallet?
- How does the BitPay wallet calculate fees?
- How Can I Recover Bitcoin Cash (BCH) from My Wallet?
- BitPay's Adopted Conventions for Bitcoin Cash Addresses, URIs, and Payment Requests
- What does the BitPay wallet's warning "amount too low to spend" mean?
- How do I sweep a paper wallet into BitPay/Copay?
- How do I get the private key from my BitPay or Copay wallet?
- Why am I getting an "amount below minimum allowed" error?
- Can I reverse a transaction from my BitPay wallet?
- Do I still own old bitcoin addresses?
- I forgot my wallet's encrypted password. What can I do?
- Where did my funds go in my BitPay wallet?
- Why does my BitPay wallet's bitcoin address keep changing?
- How do I export my transaction history?
- Why is my iOS device automatically opening another app instead of BitPay's wallet for bitcoin transactions?
- I lost my wallet or changed my phone. What can I do to restore my wallet?