Advice and answers from the BitPay Team
Paying with Bitcoin and Cryptocurrency
Get answers to your questions about how to pay BitPay invoices and how to solve or avoid common payment errors.
Businesses & Organizations
Get answers to your questions about accepting bitcoin payments via your BitPay merchant account.
BitPay Personal Dashboard
Get answers to your questions about identity verification and using the BitPay Personal Dashboard for Individuals.
Get answers to your questions about ordering and using the BitPay Card.
Get answers to your questions about setting up and using the BitPay bitcoin wallet app.
BitPay Services & Bitcoin/Cryptocurrency
Get answers to your basic questions about Bitcoin technology, other cryptocurrency, and BitPay's services.
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- What fees will I pay to use the BitPay Card?
- Does my BitPay Card balance stay in bitcoin or US dollars?
- The BitPay Virtual Card
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- What should I do about charges that I do not recognize?
- How do I activate my BitPay Card once I receive it in the mail?
- What information do I need when calling the Cardholder Services team?
- Where is the BitPay Card available?
- What do I do if my BitPay Card application has failed?
- Can I get a BitPay Card for someone under 18 years of age?
- Important Changes to the BitPay Prepaid Visa Card
- What is a Multisignature (Multisig) or Shared Wallet?
- How to install the BitPay Wallet