Advice and answers from the BitPay Team
Get answers to your questions about identity verification and using the BitPay Personal Dashboard for Individuals.
BitPay Services & Bitcoin/Cryptocurrency
Get answers to your basic questions about Bitcoin technology, other cryptocurrency, and BitPay's services.
Get answers to your questions about ordering and using the BitPay Card.
Paying with Bitcoin and Cryptocurrency
Get answers to your questions about how to pay BitPay invoices and how to avoid common payment errors.
Get answers to your questions about setting up and using the BitPay bitcoin wallet app.
Businesses & Organizations
Get answers to your questions about accepting bitcoin payments via your BitPay merchant account.
- BitPay ID: Best Practices for Uploading Documents
- How do I complete the BitPay ID process?
- What fees will I pay to use the BitPay Card?
- Does my BitPay Card balance stay in bitcoin or US dollars?
- The BitPay Virtual Card
- Why is my BitPay Card being declined? What can I do?
- Where can I use my BitPay Card?
- What should I do if my BitPay card is lost or stolen?
- What should I do about charges that I do not recognize?
- How do I activate my BitPay Card once I receive it in the mail?
- What information do I need when calling the Cardholder Services team?
- Where is the BitPay Card available?
- What do I do if my BitPay Card application has failed?
- Can I get a BitPay Card for someone under 18 years of age?
- Important Changes to the BitPay Prepaid Visa Card
- Which wallets work best for a BitPay payment? Which wallets are compatible?
- How do I pay a BitPay merchant?/How do I pay a BitPay invoice?
- What currencies can I use to pay a BitPay invoice?
- What is a Multisignature (Multisig) or Shared Wallet?
- How to install the BitPay Wallet