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  2. Paying with Bitcoin and Cryptocurrency

Paying with Bitcoin and Cryptocurrency

Get answers to your questions about how to pay BitPay invoices and how to solve or avoid common payment errors.

Paying a BitPay Invoice

  • Connecting your Coinbase account to the BitPay app to pay a BitPay Invoice
  • How do I pay a BitPay Invoice?
  • Which wallets work best for a BitPay Invoice payment?
  • Common errors when trying to pay BitPay Invoices
  • My cryptocurrency was sent to the wrong address. How do I get the payment returned?
  • Why am I seeing the Invoice Archived page?

Generic questions around BitPay Invoices

  • When will my payment confirm?
  • What cryptocurrencies can I use to pay a BitPay Invoice?
  • Why does an invoice expire after 15 minutes?
  • What happens when an invoice expires?
  • What if I sent a payment to an expired BitPay invoice?
  • What is the Network Cost fee on BitPay invoices, and why is BitPay charging it?
See all 9 articles

Refunds

  • How to Claim Refunds for Paid in Full Invoices
  • Can BitPay refund my order?
  • Why can't BitPay just send the refund back to the address that sent it?
  • How long does it take for BitPay to process a refund?

Underpayments and Overpayments

  • Why is my invoice underpaid/overpaid?
  • How to Claim Refunds for Underpaid, Overpaid, or Declined Invoices
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