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Businesses & Organizations

Get answers to your questions about accepting bitcoin payments via your BitPay merchant account.

Account Setup and Assistance

  • Can I test the service without signing up for a live account?
  • How do I apply for a merchant account?
  • How do I raise my approved processing volume tier limit?
  • What fees will I pay to use BitPay for payment processing?
  • How can I add bitcoin and other cryptocurrencies as a payment option on my website?
  • Can I set up multi-user access on the BitPay dashboard?
See all 11 articles

Payments

  • View Payments in the merchant dashboard
  • How do I prevent fraud on unconfirmed payments?
  • How do I view, refund, and manage payments?

Refunds

  • How do I refund a fully paid invoice?
  • How to cancel a pending refund request

Plugins

  • BitPay plugins for popular ecommerce solutions

Implementation & Development

  • Where do I go to for technical information about BitPay implementation?

Payment Tools

  • How do I send a bill to my customer?
  • How do I configure recurring subscription billing?
  • How can I use BitPay to accept donations?
  • How do I set up BitPay Checkout (Point-Of-Sale Application)?

Settlements

  • What are my options for settlement?
  • How do I change my settlement settings?
  • When do BitPay Merchant account settlements occur?
  • Why is my account balance not being settled?
  • My currency is not available. How can I get paid?
  • How can I choose to receive cryptocurrency settlement?
See all 9 articles
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