Businesses & Organizations

Account Setup and Assistance

• Can I test the service without signing up for a live account?
• How do I raise my approved processing volume tier limit?
• What fees will I pay to use BitPay for payment processing?
• How can I add bitcoin and other cryptocurrencies as a payment option on my website?
• Can I set up multi-user access on the BitPay dashboard?
• Enabling two-factor authentication on your BitPay Merchant Account

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Payments

• View Payments in the merchant dashboard
• How do I prevent fraud on unconfirmed payments?
• How do I view, refund, and manage payments?

Refunds

• How do I refund a fully paid invoice?
• How to cancel a pending refund request
• How do I refund the overpaid portion of an overpaid invoice?
• How do I refund an underpaid invoice?

Plugins

• BitPay plugins for popular ecommerce solutions

Implementation & Development

• Where do I go to for technical information about BitPay implementation?

Payment Tools

• How do I send a bill to my customer?
• How do I create a bitcoin payment button? How do I create a crypto payment button?
• How do I configure recurring subscription billing?
• How can I use BitPay to accept donations?
• How can I add fields to a BitPay donation form?
• How do I set up BitPay Checkout (Point-Of-Sale Application)?

Settlements

• What are my options for settlement?
• How do I change my settlement settings?
• When do account settlements occur?
• Why is my account balance not being settled?
• My currency is not available. How can I get paid?
• How can I choose to receive cryptocurrency settlement?

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