What is BitPay ID?
BitPay ID verification for BitPay Dashboard is performed by Onfido. Onfido provides Identity Verification Services. To provide their services to BitPay, Onfido collects certain information from users. For example, when verifying the identity of a user, Onfido asks for an image of the user’s identity document as well as a picture or video of their face. Onfido then verifies whether the identity document is genuine and whether the photo or video of the user’s face appears to match the photo on the identity document. If yes to both, the user’s identity is verified.
How do Onfido and BitPay share my information?
Onfido provides the results of their Identity Verification Services with BitPay. Onfido Reports provide both Document Verification (whether the identity document is likely to be genuine) and Facial Verification (whether the person providing the document is the same person as in the document).
Why do I need to verify with Onfido?
Individuals wishing to make payments over 3000 USD or receive refunds over 1000 USD (or equivalent in other currencies) for BitPay invoices must verify with BitPay ID via Onfido.
Business users who wish to make payments or receive refunds within these thresholds must complete ID verification as individuals.
What documents are accepted?
BitPay users can use a passport as identity verification in over 195 countries. Some countries also have other documents which can be used for identity verification. You can view the accepted documents for Onfido verification at https://onfido.com/us/supported-documents/.
Please be sure to provide the front and back of those documents which require both sides to be provided. The only accepted US visas are immigrant visas. Paper or other temporary IDs are not accepted.
Driver’s licenses are accepted for some locations. For users providing a driver’s license, the following additional types of driver licenses are allowed:
- Instruction Permit
- Learner Permit
- Conditional License
- Commercial License
- Intermediate License
- Probationary License
- Enhanced License
- Military License Provisional
- License Graduated Drivers License
- TVDL Licence
- Licenses not for Federal ID
How do I delete my information?
Onfido deletes information automatically once instructed to by their clients, like BitPay. However, Onfido and BitPay also follow all legal obligations to keep information and not destroy it.
If you would like to access a copy of your information, have your information deleted, or otherwise exercise control over how your information is used, please contact BitPay via our support form.