Account Setup and Assistance
Get answers to your questions about applying for, setting up, and managing your BitPay merchant account.
- Why did I get an email that says my password was disabled?
- Can I test the service without signing up for a live account?
- How do I raise my approved processing volume tier limit?
- What fees will I pay to use BitPay for payment processing?
- How can I add bitcoin and other cryptocurrencies as a payment option on my website?
- Can I set up multi-user access on the BitPay dashboard?
- Enabling two-factor authentication on your BitPay account
- How do I disable 2-Factor Authentication on my account?
- What does the "Transaction Speed" setting do?
- How can I change my email address?
- Can I use BitPay in my industry?
- Can I use BitPay to accept bitcoin payments in my country?
- What do you do with my EIN? What does BitPay tell the IRS?
- Should I direct my customers to contact BitPay with questions?
- How to close your merchant account
- What to do if your Merchant or Card Account is compromised