How do I raise my approved processing volume tier limit? – BitPay Support

We collect information from our merchants in line with our internal policies and procedures. Higher processing volumes require us to collect additional information to verify the identity and nature of the businesses we’re servicing.

If you want to raise your approved processing volume limit, log in to your BitPay dashboard to apply for a higher tier. When you select Apply, you will be redirected to a page where you can securely upload the information and documents we require.

Overview of Tier requirements

Tier	Daily Volume Limit	Yearly Volume Limit	Required Info & Documentation
Basic	$100 USD	$500 USD	Legal Name of Business Business address Live Business Website or Profile (publicly accessible) Business Phone number Beneficial Owner's full legal name and date of Birth
Tier 1	$1000 USD	$10,000 USD	All of the above A valid government issued Business Tax ID number (United States, Netherlands, Germany). Incorporation/Organization documents or business registration documents.
Tier 2	$10,000	$500,000 USD	All of the above Principal/director/owner(s) photo identification. Proof of current physical business address.
Tier 3	$100,000 USD	$5,000,000 USD	All of the above Three months of business bank statements or a letter of good standing from the bank.
Tier 4	unlimited		All of the above contact compliance@bitpay.com

How is the approved sales volume calculated?

Merchant approved sales volumes are on a rolling 24 hour time frame. This means that when an invoice is fully paid, the paid amount is reduced from your approved sales volume for 24 hours.

For example: with an approved sales volume of $100 per day:

If your customer creates and fully pays an invoice for $25 on September 1, 2020 at 12:00 UTC, your approved sales volume will be reduced by $25 until October 2, 2020 at 12:00 UTC.
On October 2, 2020 at 12:01 UTC, your approved sales volume will be reverted back to $100 until another invoice has been fully paid.

Note: Generated but not yet paid invoices also count against your limit until they expire.

Watch our FAQ video "How to Upgrade Your BitPay Approved Processing Volume Tier"

Overview of Tier requirements

How is the approved sales volume calculated?

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