We collect information from our merchants in line with our internal policies and procedures. Higher processing volumes require us to collect additional information to verify the identity and nature of the businesses we’re servicing.
If you want to raise your approved processing volume limit, log in to your BitPay dashboard to apply for a higher tier. When you select Apply, you will be redirected to a page where you can securely upload the information and documents we require.
Overview of Tier requirements
|Tier||Daily Volume Limit||
Yearly Volume Limit
|Required Info & Documentation|
|Basic||$100 USD||$500 USD||
|Tier 1||$1000 USD||$10,000 USD||
|Tier 2||$10,000||$500,000 USD||
|Tier 3||$100,000 USD||$5,000,000 USD||
How is the approved sales volume calculated?
- If your customer creates and fully pays an invoice for $25 on September 1, 2020 at 12:00 UTC, your approved sales volume will be reduced by $25 until October 2, 2020 at 12:00 UTC.
- On October 2, 2020 at 12:01 UTC, your approved sales volume will be reverted back to $100 until another invoice has been fully paid.
Note: Generated but not yet paid invoices also count against your limit until they expire.
Watch our FAQ video "How to Upgrade Your BitPay Approved Processing Volume Tier"