Getting started with BitPay Send (for merchants)

How does a business get started with BitPay Send? 

• Contact Sales (sales@bitpay.com) and Compliance (compliance@bitpay.com)
• Complete Know Your Business and Enhanced Due Diligence process: The usual turnaround time is 1-2 weeks.

How does BitPay calculate exchange rates?

BitPay integrates with multiple crypto exchanges to get the current exchange rates and then uses the best exchange rate for the conversion at the time we process the payout batch.

When do the payout requests get processed?

Currently, the payouts are processed at 10AM ET and 5PM ET daily. In the future, we will improve this to hourly process times throughout the day.