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Manage your account

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  • Enabling two-factor authentication using the BitPay Personal Dashboard
  • I have a Pre-Authorization hold on funds. What can I do?
  • How do I activate my BitPay Card once I receive it in the mail?
  • How can I check my BitPay Card balance and review transactions?
  • What information do I need when calling the Cardholder Services team?
  • Can I order a replacement card?
  • What does the BitPay Card's "rate limited" error mean?
  • How to Close Your BitPay Card Account
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