Your purchases are subject to the online store or retail store's return policy. Refunds and credits from the merchant will be applied directly to your card account.
It may take some merchants up to 30 business days to issue refunds or credits to your card.
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The BitPay Prepaid Mastercard is issued by Metropolitan Commercial Bank (Member FDIC) pursuant to a license from Mastercard International. “Metropolitan Commercial Bank” and “Metropolitan” are registered trademarks of Metropolitan Commercial Bank ©2014. For customer service call BitPay Prepaid Mastercard at 1-855-398-1373.
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