How do I activate my BitPay Card once I receive it in the mail?

Once your physical BitPay Card arrives, follow the steps below to activate your card:

1. Open your BitPay app and select the card icon. There should be a circle in the top right with the word Activate. If you do not see the activate option, please refer to the bottom of this article for alternative activation options.
2. Provide the last four digits of your BitPay Card and the expiration date.
3. Create your 4 digit PIN for your BitPay Card.
4. Verify your PIN, then click Activate Card. Your card is now activated!

Be sure to immediately sign your card when you receive it to prevent fraudulent and unauthorized payments.

Alternatively, you can activate your new physical BitPay Card by calling the Cardholder Service team using the number on the back of your card and selecting option 1. Please allow up to 1 hour for activation. You can reach the prompt to activate at 1-855-398-1373. The prompt is available 24/7.

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The BitPay Prepaid Mastercard is issued by Metropolitan Commercial Bank (Member FDIC) pursuant to a license from Mastercard International. “Metropolitan Commercial Bank” and “Metropolitan” are registered trademarks of Metropolitan Commercial Bank ©2014. For customer service call BitPay Prepaid Mastercard at 1-855-398-1373.