Since the BitPay Prepaid Mastercard® is a reloadable prepaid card, it is subject to standard US banking law. You will need to provide the following to help us verify your identity:
- Full Name
- Address of Residence (No PO Boxes)
- Date of Birth
- Phone Number
- Social Security Number or ITIN
- A photo of your identity document
- A clear selfie of your face
Identity verification for BitPay Card orders is performed by Onfido. In order to verify your identity, you must provide a clear selfie of your face and a clear photo of a supported identity document.
US residents can submit any of the following IDs:
- Driver's license
- State ID
- Passport Card
- Residence Permit (Green Card)
- Work Permit
- Immigrant Visa
If you have any questions about your application, please reach out to our team.
The BitPay Prepaid Mastercard is issued by Metropolitan Commercial Bank (Member FDIC) pursuant to a license from Mastercard International. “Metropolitan Commercial Bank” and “Metropolitan” are registered trademarks of Metropolitan Commercial Bank ©2014. For customer service call BitPay Prepaid Mastercard at 1-855-398-1373.