What consumer protections are available to me in the card program?

When using your card, we want you to be aware of consumer protections for prepaid cards that apply to the BitPay Card program.

The BitPay Card falls under the Consumer Financial Protection Bureau Prepaid Rule with Regulation E. To learn more about these protections, please visit the Consumer Financial Protection Bureau website.

Please review your Cardholder Agreement for more information on your protections.

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The BitPay Prepaid Mastercard is issued by Metropolitan Commercial Bank (Member FDIC) pursuant to a license from Mastercard International. “Metropolitan Commercial Bank” and “Metropolitan” are registered trademarks of Metropolitan Commercial Bank ©2014. For customer service call BitPay Prepaid Mastercard at 1-855-398-1373.