If you have a BitPay or Copay wallet on your desktop (Windows, Mac, or Linux) before version 5.0 and want to update to version 5.0+, you will need to move your funds from the old wallet version to the new one. Please note, the Copay Electron version is only available on Linux/Snapcraft and Windows (not Mac), while the BitPay Electron version is available on all platforms.

These steps are not required for mobile app users on Android or iOS.

There are two possible ways you can make the switch on desktop:  

1. Create a new wallet with the version 5.0+ BitPay or Copay desktop app and back it up. Then send a transaction using the Send Max function to transfer your funds from your pre-5.0 wallet to the address of your 5.0+ wallet.
2. Export your wallet seed from your pre-5.0 BitPay or Copay wallet and import it into your 5.0+ BitPay or Copay desktop wallet.

Download Links:

Copay For Windows

Copay for Linux (Snapcraft)

BitPay for Mac

BitPay for Linux (Snapcraft)

BitPay for Windows

How to send all spendable funds from a pre-5.0 wallet to a 5.0+ wallet

This approach will require that you pay a Bitcoin or Bitcoin Cash miner fee in order to send your funds in a transaction. Here's how to do it:

1. Download a 5.0+ version of the BitPay wallet on Mac, Linux, or Windows.
2. Create a new wallet, back it up and copy the receiving address.
3. Open your pre-5.0 wallet.
4. Click Send and enter the receiving address for your 5.0+ wallet.
5. In the upper right hand corner, select the … and select Send Max Amount.
6. Confirm the wallet from which you want to send funds, then send.

How to import your wallet seed from a pre-5.0 wallet to a 5.0+ wallet

This approach is fast and free, but you should always be careful when handling your wallet seed. Don't take pictures or screenshots, and don't share your wallet seed with anyone. Access to the wallet seed gives immediate access to funds.

Here's how to export and import your seed:  

1. In your pre-5.0 BitPay or Copay wallet and go to Settings.
2. Select the wallet you want to export.
3. Select Backup.
4. Write down your 12-word seed phrase securely.
5. Download a 5.0+ version of the BitPay wallet on Mac, Linux, or Windows.
6. Open the 5.0+ wallet app and select Restore from backup.
7. Type in the 12 word seed phrase and select Import wallet 

Our video guide shows you how to retrieve your wallet seed and import it: