Why doesn't BitPay have a phone number?

BitPay does not have a phone number and does not provide phone support. If someone calls you claiming to be BitPay, or if you find a phone number online claiming to be BitPay, then you can assume that they are attempting to scam you.

US-based BitPay cardholders can contact our card partner's cardholder services team by calling the number only found on the back of their BitPay Cards. The cardholder services team is only able to assist BitPay Card customers with issues such as identity verification, lost or stolen cards, fraudulent or declined card transactions, and ordering replacement cards. They cannot help with issues such as payments to BitPay invoices.

BitPay only provides customer support via the help form or email. Please submit all support requests via BitPay's help form.