How do I Fix My Wallet if it is showing the Wrong Balance and/or Transaction History?

If your BitPay wallet is showing an incorrect balance or transaction history, try clearing your cache. Clearing the wallet’s cache synchronizes the wallet with the server.

To clear your BitPay wallet’s cache:

1. Choose Wallet
2. Tap the Preferences button on the top right corner
3. Choose Transaction History
4. Choose Clear Cache

Thanks for choosing the BitPay wallet!

Note: These instructions also work for the Copay Wallet.