To recover BCH from your BitPay or Copay Wallet, you must duplicate your BTC wallet. We strongly recommend you protect your wallets with a password to keep your funds safe.
Duplicating the wallet to recover the funds
For this procedure, you will use the 12-word recovery phrase of the BTC wallet where the BCH funds were sent.
Let's say BCH funds were sent to My Personal BTC Wallet (which is a BTC wallet. This name is an example).
What you will do to recover the funds is, create a new BCH wallet using the My Personal BTC wallet 12-word recovery phrase.
To recover Bitcoin Cash (BCH) from a BitPay/Copay BTC wallet, please follow the steps below:
Retrieve the BTC wallet recovery phrase:
- Open your BitPay/Copay app
- Select the BTC wallet that needs to be duplicated
- Tap the top right icon
- Tap Backup, then GOT IT and I Understand
- Write down the recovery phrase on a piece of paper.
Now that you have the recovery phrase, you will proceed to the duplication process:
- Open your BitPay/Copay app
- Tap the + sign on Bitcoin Wallets
- Tap Create Personal Wallet
- Enter a wallet name, and select Bitcoin Cash as coin
- Tap Show Advanced Options
- Tap Random and select Specify Recovery Phrase
- Enter the recovery phrase copied before
- Tap Create Wallet
Finally, please clear your transaction history cache. To do so, open up the BitPay app and do the following steps (the wallet to select is the brand new BCH wallet):
Refresh the transaction cache
Select your wallet > Tap on the icon in the upper right corner of the screen > Choose Transaction History > Choose Clear Cache to reset your transaction list.
Note: Your wallet will say Updating Wallet until the list has been retrieved.
Refresh the server's cache.
Select your wallet > Tap on the icon in the upper right corner of the screen > Go to Wallet Addresses > Choose Scan addresses for funds
Note: Your wallet will say Scanning Funds until the addresses have been scanned.
Do not uninstall the app or delete the wallet if you did not back it up. The wallet backup is the only way to recover your wallet.
If you don't use the BitPay or Copay Wallet
If you don't want to or cannot import your wallet onto the BitPay or Copay Wallet, you'll need to open our Bitcoin Cash recovery tool.
Before recovering your BCH, make sure you don't have any bitcoin in the wallet you are trying to recover Bitcoin Cash from. Move your bitcoin to a new bitcoin wallet. This will ensure that no bitcoin can be removed from your wallet by exposing your backup passphrase.
- If you have a multi signature wallet, select the required number of signatures and total number of copayers. If you don't have a multi signature wallet, leave both of these at 1.
- Select your wallet configuration. The network should be bch/livenet, If you leave it at "btc/livenet", you won't recover your BCH.
- Enter your twelve-word wallet backup phrase or wallet seed.
- Enter your backup password (If you set one).
- Enter your spending password (If you set one).
- Click Scan Wallet
- The wallet's addresses will be derived and scanned in the BCH network. You will now be able to see your BCH balance.
- If you can't see a BCH balance, make sure you followed all the steps correctly and increase the Address Gap if necessary.
- Enter the BCH address of your BCH Wallet and click Transfer.
These steps help users retrieve their BCH from the backup of the original bitcoin wallet using a client-side process. BitPay never obtains access to your private key.